Shipping policy
At Vessel & Table, we are committed to delivering your order as smoothly as possible. Please review the information below regarding processing and shipping timelines.
1. Shipping Methods and Timeframes
Standard Shipping: 10–20 business days
Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances.
Please note that shipping times do not include order processing time.
2. Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and order details.
3. Order Processing
All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
Processing times may vary during high-volume periods, promotional events, or due to supplier availability.
4. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Please allow a few days for tracking information to update after shipment.
If you do not receive tracking details within 7 business days of placing your order, please contact us at vesselandtable@gmail.com
5. Shipping Restrictions
We currently ship to the United States and many international locations.
Shipping availability may vary depending on the destination country and supplier limitations. If we are unable to ship to your location after an order is placed, we will notify you and issue a refund.
6. International Shipping
For international orders, customs duties, taxes, and import fees may apply depending on the destination country.
These charges are the responsibility of the customer. Delivery times for international orders may vary due to customs processing and local carrier operations.
7. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Vessel & Table is not responsible for any delays or issues arising from incorrect or incomplete addresses.
8. Lost or Damaged Packages
If your item arrives damaged or does not arrive within the estimated timeframe, please contact us at vesselandtable@gmail.com with your order number.
We will review the issue and work toward a resolution, which may include a replacement or refund if approved.
9. Delivery Issues While we strive to ensure timely delivery, Vessel & Table is not responsible for delays caused by carriers, weather, customs, incorrect addresses, or other factors outside of our control.
If you experience an issue with your delivery, please contact us at vesselandtable@gmail.com , and we will review the situation and work toward an appropriate resolution.
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. When changes are made, the updated policy will be posted on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about your order or our shipping policy, please reach out to our customer service team at:
Vessel & Table
vesselandtable@gmail.com